Terms and Conditions created using the generator of the German Attorney Hotline AG

Contractual Partner

 

Based on these General Terms and Conditions (GTC), a contract is concluded between the customer and
Osiris & Isis
Represented by

Email address: office(AT)osiris-isis.de

, hereinafter referred to as the provider.

 

Important Notice!
Please note that the energetic Isis Scan does not diagnose diseases or other physical ailments in the medical sense. If you have physical or psychological ailments, you should always consult a doctor or a therapist first. The energetic Isis Scan only scans the energetic light body of a person and examines it for energetic attacks and manipulations in the 4th, 5th, and 6th dimension purely energetically.

According to the decision of the Federal Constitutional Court of March 2, 2004 (1BvR 784/03), spiritual healing is not subject to the Heilpraktiker Law.

Energy work and spiritual healing do not replace a doctor, naturopath, therapist, psychologist, and do not relieve you of your medication. We do not make diagnoses or the like. We do not prescribe or recommend any medications or healing products. We do not make any healing promises.

Please note that when we use the word heal, we are always referring to the energetic light body or spiritual healing in the 4th, 5th, 6th dimension. We are not talking about healing brought about by conventional medicine. Therefore, we are solely referring to the balance and energetic equilibrium of the light body or spiritual healing.

Subject of the Contract

This contract governs the sale of services from the area(s) of clairvoyance through the provider’s online shop. For details of the respective offer, please refer to the product description on the offer page.

Conclusion of Contract

The contract is concluded exclusively through electronic commerce via the shop system. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept by an order confirmation.

can then accept. The steps in the shop system for concluding the contract are as follows:

• Selection of the offer in the desired specification (size, color, quantity)
• Adding the offer to the shopping cart
• Pressing the ‘order’ button
• Entering billing and delivery address
• Selection of the payment method
• Review and processing of the order and all entries
• Pressing the ‘place order with obligation to pay’ button
• Confirmation email that the order has been received

The contract is concluded with the sending of the order confirmation.

Contract Duration

The contract is concluded for an indefinite period.

Contract Rules – Breach of Contract

In the case of an energetic treatment, the operator has the right to terminate the contract without stating reasons if the following rules are violated:

• During an energetic treatment by Osiris & Isis, the person being treated must not undergo other energetic treatments with other energy workers/healers at the same time, as this can lead to complications. This can change the energetic situation of the affected person, making the performed Isis Scan incorrect. For this reason, Osiris & Isis may immediately terminate the energetic work without stating reasons. The services already performed will not be refunded and will be offset as compensation for already invested time and effort.
• If important information was withheld before the energetic treatment, such as drug addiction, alcohol addiction, other psychological or mental disorders that have been or are being treated by specialists.
• If, during or after the treatment, there are attacks and threats of any kind, we are forced to permanently end the cooperation and offset all services performed as compensation for our time and effort. It does not matter whether the energetic work was completed by us or not.
• Telephone conversations such as life counseling and coaching cannot be conducted as long as a severe or very severe energetic manipulation and blockade exist on the light body. This would block and manipulate the conversation, and also unnecessarily burden Isis or Osiris during the conversation. In such a case, the conversation may be transferred to the appropriate service. In such a case, only a short consultation on the respective service can be performed.
• Isis Scans will not be conducted unless a picture and birth date of the affected person are provided. Should the requested data not be provided within 7 days, the Isis Scan will be forfeited and will benefit the Osiris & Isis Support Program.
• An Isis Scan cannot be canceled after booking because the service is performed immediately after booking through an energetic pre-check, which means the right of withdrawal does not apply. The pre-check is a precaution and necessary to protect Osiris & Isis; in short, book the Isis Scan only if you intend to use the service 100%.
• A Crystal Children Test cannot be conducted on a blocked or manipulated light body, as the manipulation or blockage would distort the results of the test. In such a case, the Crystal Children Test does not expire and will be automatically conducted by us after the cleansing of the light body and sent by email. We ask you to send us a reminder email after a successful cleansing. We will then immediately send the Crystal Children Test.
• If the Crystal Children Test cannot be conducted due to a burdened light body, the difference amount for the Crystal Children Test cannot be refunded, as this is not the fault of Osiris & Isis.
• When booking a life consultation with Osiris or Isis, an energetic Isis Scan is always presupposed first; if this is not available, an automatic rebooking to the energetic Isis Scan occurs, which is then carried out. By submitting data such as pictures and date of birth, the customer confirms the rebooking and the execution of an energetic light body scan. If the customer wishes a life consultation, it can only take place after the light body is clean and not manipulated with severe or very severe energetic blockages.
• In the event of suspected data manipulation or abuse, we reserve the right to request a copy of a current ID or passport for data verification. Any misuse of data will be prosecuted and will lead to legal action. In such a case, we reserve the right to terminate the cooperation, outstanding payments for the Isis Scan will be retained for expenses and effort.

 

Payment Terms

The customer has the following payment options: Advance payment, Payment service provider (PayPal). Other payment methods can be offered after a written request.

The invoice amount is to be transferred in advance to the account specified in the invoice, which includes all details for the transfer and is sent by email, after receipt of the invoice. When using an escrow service/payment service provider, it enables the provider and customer to process the payment among themselves. The escrow service/payment service provider forwards the customer’s payment to the provider. Further information can be obtained from the website of the respective escrow service/payment service provider. The customer is obligated to deposit or transfer the amount shown within 6 days after receiving the invoice to the account specified on the invoice. The payment is due without deduction from the date of the invoice. After the expiration of the payment period, which is thus calendrically determined, the customer is in default even without a reminder. A right of retention by the customer, which is not based on the same contractual relationship, is excluded.

We exclusively cater to private customers and do not issue invoices without VAT or invoices for companies. If you request an invoice without VAT, you will not receive one from us. As required by law, we remit VAT to the competent tax office because we are eligible for tax deduction. Booked services like Isis Scans are subject to the terms and conditions and cannot be canceled for such reasons (e.g., invoice without VAT).

Delivery Terms

The service will be performed as soon as possible after confirmed receipt of payment. The service is typically provided within 1-2 weeks after payment receipt, depending on the severity of the blockade. Upon request, we schedule appointments and provide more detailed information, which are also automatically sent after the internal organization and planning of the services.

Contract Design

The text of the contract is stored by the provider. The customer has no direct access to the stored contract text. The customer can correct errors in the input during the ordering process. To do this, they can proceed as follows: via the “Shop” – “Shopping Cart” button on the website http://osiris-isis.de.

Right of Withdrawal and Customer Service

Instructions on Withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason, unless you have waived the right of withdrawal at the time of ordering.

The withdrawal period is fourteen days from the day,

• In the case of a sales contract: on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
• In the case of a contract for several goods ordered by the consumer under a single order and delivered separately: on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
• In the case of a contract for the delivery of goods in several partial shipments or pieces: on which you or a third party named by you, who is not the carrier, has taken possession of the last partial shipment or the last piece.
• In the case of a contract for regular delivery of goods over a fixed period: on which you or a third party named by you, who is not the carrier, has taken possession of the first goods.

The respective latest date is decisive when multiple alternatives apply.

To exercise your right of withdrawal, you must inform us (Osiris & Isis, P.O. Box 1123, 68794 Oberhausen-Rheinhausen) by means of a clear statement (e.g., a letter sent by post, fax, or email) about your decision to withdraw from this contract. You may use the attached withdrawal form, but it is not obligatory.

To observe the withdrawal period, it is sufficient that you send the notice of exercising the right of withdrawal before the expiry of the withdrawal period.

If you have already transferred a payment for the ordered service and waived the right of withdrawal, the amounts cannot be refunded to you. Instead, you will receive a credit for the amount you paid, which can be redeemed for the services you desire that are currently offered on our website within one year.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the communication concerning your withdrawal from this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must send back or hand over the goods to Osiris & Isis, Neun-Morgen-Str. 4, 68794 Oberhausen-Rheinhausen, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Please note that for services, this right of withdrawal may be prematurely terminated if you have agreed to this during the ordering process on our website https://osiris-isis.com by ticking the checkbox. Therefore, the service may begin before the expiry of the withdrawal period. In such cases, you will be expressly informed that the right of withdrawal expires upon full fulfillment of the contract.

End of the withdrawal instructions

Disclaimer

• Claims for damages by the customer are excluded unless otherwise arises from the reasons that follow. This also applies to the provider’s agents and assistants if the customer raises claims for damages against them. Excluded are claims for damages by the customer for injury to life, body, health, or for the violation of essential contractual obligations which must necessarily be fulfilled to achieve the contract’s objectives. This also does not apply to claims for damages following gross negligence or intentional breach of duty by the provider or his legal representatives or assistants.

Prohibition of Assignment and Pledging

• Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has proven a legitimate interest in the assignment or pledging.

Language, Jurisdiction and Applicable Law

• The contract is drawn up in German. The continuation of the contractual relationship will also be conducted in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this applies only to the extent that no legal provisions of the state in which the customer has his residence or usual place of residence are restricted. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the provider’s place of business.

Data Protection

• In connection with the initiation, conclusion, processing, and reversal of a purchase contract based on these GTC, the provider collects, stores, and processes data within the framework of legal provisions. The provider does not pass on personal data of the customer to third parties unless he is legally obliged to do so or the customer has expressly given his prior consent. If a third party is used for services related to the handling of processing operations, the provisions of the Federal Data Protection Act are complied with. The data communicated by the customer during the order process is used exclusively for contact within the framework of contract processing and only for the purpose for which the customer provided the data.
• The data provided by the customer is passed on only as necessary to the shipping company that handles the delivery of the goods as per the order. Payment data is passed on to the bank handling the payment. If retention periods of commercial or tax law nature apply to the provider, the storage of some data can last up to ten years. During the visit to the provider’s internet shop, anonymized data that do not allow and do not intend to infer personal data, especially IP address, date, time, browser type, operating system and visited pages, are logged. At the customer’s request, personal data will be deleted, corrected, or blocked within the framework of legal requirements. Information about all personal data of the customer can be provided free of charge. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing, and use, the customer can contact the following address: Osiris & Isis, Dawid Jan, Hauptstraße 80, 8840 Einsiedeln, Switzerland [Telephone] request@osiris-isis.com.

Severability Clause

The invalidity of a provision of these GTC does not affect the validity of the other provisions.